My experience as a Change Agent, Project Manager, Usability Strategist, Trainer, Writer and Instructional Designer is extensive. My core skills:
- Organizational Change Management
- Project Management
- Business Transformation
- Instructional Design
- Multimedia Production
- Usability Testing
- Information Architecture
- Business Analysis
Bringing stakeholders together; developers, subject matter experts, business owners, customers and users, is a challenge I meet head-on with a no nonsense approach to distilling complex tools, processes and concepts into experiences that delight, excite and motivate. Your customers and employees deserve an experience that makes for positive, memorable interactions with your organization.
Creating and shaping departments, disciplines and best practices in companies that are seeking help crafting a vision of what they could be, not just who they are, is where I thrive. Over the course of 20 years I have helped guide companies through difficult changes in one organization after another while keeping a keen eye on satisfying established business objectives and encouraging thought leaders to adopt new ones.
Building relationships with customers, clients, employees and associates who will stay with you because they couldn’t imagine working with anyone else is a core value of mine. Creating environments that nurture and sustain that loyalty is crucial to success now and in the future. I am looking to partner as a staff member or contractor with organizations who share that vision.